date:Jun 07, 2012
Through our ongoing consumer research and engagement, we now better understand both the physical needs of our customers and their emotional desires, Mr. Morgan said. Over the past three years, our shop development work has been largely operational and very tangible. We have honed how we make and deliver Krispy Kreme products to our customers by focusing on the how of meeting their needs.
Acknowledging Krispy Kreme is not as profitable as it can or should be, Mr. Morgan said Krispy Kreme is takin