date:Jan 16, 2014
While some fast-casual competitors admit to struggling with speed of service, Chipotle Mexican Grill, Inc. considers its throughput a huge advantage.
The Denver-based burrito chain refined operations a few years ago with a four-pillar strategy.
While there might be 90 or 100 things we could list that would speed up throughput at Chipotle, these four are by far and away the most important, and until we have those four really nailed, it doesnt pay to think about anything else, said Monty Moran,