date:Jan 16, 2014
he customer and rolling burritos and making food rather than turning around and being distracted, Mr. Moran said.
Finally, Chipotle makes sure it has its aces in their places during peak hours.
(That) essentially means that during our peak hour of lunch, which is typically 12:00 to 1:00, and during our peak hour of dinner, which is typically 6:00 to 7:00, we have the right people in every position who are experts in that position so they can deliver superior customer service to our customers,