date:Apr 14, 2014
earch director at Planet Retail.
Shoppers are already accustomed to browsing and transacting on their own terms, she explained, adding that choice in fulfillment is the final piece to the puzzle.
Within the next three years, Planet Retail predicts more than three-quarters of online UK shoppers to collect their own items.
The study showed how the cost of delivery was the main barrier putting shoppers off doing their ordering online.
Meanwhile, one in four Internet shoppers are put off by the